Shipping Policy

 

SHIPPING POLICY

ORDER PROCESSING

At Rosewood Waredrobe, every order is carefully prepared to ensure accuracy and quality.

  • Processing time is typically 1–3 business days before shipment.

  • Orders placed on weekends or public holidays will be handled on the next business day.

DELIVERY TIME

Estimated delivery time is 5–15 business days, depending on your location.

We work with reliable shipping partners to deliver your order safely and efficiently.
Once your order has been shipped, you will receive a confirmation email with tracking details.

SHIPPING COSTS

We proudly offer free shipping on all orders, with no minimum purchase required.
Your order will be delivered to your address at no additional charge.

HOW TO PLACE AN ORDER

Ordering from Rosewood Waredrobe is simple:

  1. Choose your product and add it to your cart.

  2. Proceed to checkout and verify your shipping details carefully.

  3. Select your preferred payment method — all payments are secured with SSL encryption.

  4. After completing your order, you will receive a confirmation email.

DELIVERY DELAYS

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

  • High seasonal demand

  • Carrier disruptions

  • International shipping conditions

If any delay occurs, we will keep you informed and do our best to resolve it quickly.

CUSTOMER SUPPORT

If you need assistance or have questions about your shipment, please contact us at:

info@rosewoodwaredrobe.com

Our support team is always ready to help you.

SHIPPING INSURANCE

At Rosewood Waredrobe, we offer optional Shipping Insurance to provide additional protection for your order.

WHAT IS COVERED

If Shipping Insurance is added at checkout, your order is protected against:

Lost Packages
If your order is lost during transit or does not arrive, we will send a replacement at no extra cost.

Damaged Deliveries
If your package arrives damaged or opened, we will replace the affected items free of charge.

HOW SHIPPING INSURANCE WORKS

  1. Select Shipping Insurance during checkout.

  2. If an issue occurs, contact us within 7 days of delivery (or expected delivery).

  3. Provide:

    • Photos (for damaged items), or

    • Tracking details (for lost shipments)

  4. Once approved, we will send a replacement promptly.

EXCLUSIONS

Shipping Insurance does not cover:

  • Incorrect or incomplete addresses provided by the customer

  • Packages marked as delivered but lost, stolen, or taken by third parties

  • Delays caused by customs or shipping carriers