Privacy policy

1. GENERAL INFORMATION AND DATA CONTROLLER

1.1

Thank you for visiting Rosewood Waredrobe. We value your interest in our store and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse or make a purchase on our website.

Personal data refers to any information that can identify you directly or indirectly.

1.2

The data controller responsible for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:

Rosewood Waredrobe
Email: info@rosewoodwaredrobe.com

The data controller determines how and why personal data is processed.

1.3

For security purposes and to protect sensitive information (such as orders or inquiries), our website uses SSL/TLS encryption. You can identify a secure connection by the "https://" prefix and the padlock icon in your browser.

We do not use automated decision-making or profiling that produces legal or similarly significant effects under Article 22 GDPR.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you browse our website without submitting information, we automatically collect certain technical data transmitted by your browser. This includes:

  • Pages visited
  • Date and time of access
  • Amount of data transferred
  • Referring website
  • Browser type
  • Operating system
  • IP address (anonymized where possible)

This data is processed under Article 6(1)(f) GDPR based on our legitimate interest in maintaining website performance and stability. It is not used for other purposes unless there is evidence of misuse.

3. USE OF COOKIES

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies are small files stored on your device.

We use:

  • Session cookies (deleted after your visit)
  • Persistent cookies (stored longer for convenience)

Cookies may collect technical data such as browser type, location, and IP address.

The use of cookies is based on:

  • Article 6(1)(b) GDPR (contract performance)
  • Article 6(1)(f) GDPR (legitimate interest in usability)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.

When you first visit our website, you will be asked to consent to non-essential cookies. You can update your preferences at any time.

4. CONTACTING US

If you contact us via email or a contact form, we collect the information you provide to respond to your request.

This processing is based on:

  • Article 6(1)(f) GDPR (legitimate interest in communication)
  • Article 6(1)(b) GDPR (if related to a contract)

Your data will be deleted once your request has been resolved, unless legal retention obligations apply.

5. CUSTOMER ACCOUNTS AND CONTRACT PROCESSING

When you place an order or create an account, we collect personal data necessary to process your purchase.

You may request deletion of your account at any time by contacting us at info@rosewoodwaredrobe.com.

Your data will be stored for as long as required to fulfill the contract and comply with legal obligations.

6. EMAIL MARKETING

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will send you updates and promotional offers.

We use a double opt-in system, meaning you must confirm your subscription via email.

You may unsubscribe at any time using the link provided or by contacting us.

6.2 Existing Customers

If you purchase from us, we may send you relevant product offers via email based on our legitimate interest (Article 6(1)(f) GDPR).

You can opt out at any time.

7. ORDER PROCESSING AND PAYMENTS

7.1 Shipping

To deliver your order, your details will be shared with the selected shipping provider.

7.2 Payment Providers

We may use third-party payment services such as PayPal or Klarna. Your payment data will only be shared as necessary to complete transactions.

These providers may perform fraud or credit checks where required.

8. REVIEW REQUESTS

If you give consent, we may send you a one-time email requesting a review of your purchase. You can withdraw your consent at any time.

9. SOCIAL MEDIA INTEGRATIONS

Our website may include links or integrations with social platforms such as Facebook, Instagram, or Google services.

These are implemented in a privacy-friendly way, meaning no data is transferred unless you actively click on them.

For more information, please refer to the respective platform’s privacy policies.

10. ONLINE MARKETING AND ANALYTICS

We may use tools such as:

  • Google Ads
  • Google Analytics
  • Facebook Pixel

These tools help us understand user behavior, improve our website, and deliver relevant advertising.

Data processing is based on:

  • Your consent (Article 6(1)(a) GDPR)
  • Our legitimate interest (Article 6(1)(f) GDPR)

You can disable tracking via browser settings or opt-out tools.

11. RETARGETING AND ADVERTISING

We may use remarketing technologies to show you relevant ads based on your browsing activity.

This includes platforms like Google and Facebook.

You can control advertising preferences through your browser or external tools.

12. YOUR RIGHTS

Under GDPR, you have the following rights:

  • Access your data (Art. 15)
  • Correct inaccurate data (Art. 16)
  • Request deletion (Art. 17)
  • Restrict processing (Art. 18)
  • Data portability (Art. 20)
  • Withdraw consent (Art. 7)
  • File a complaint (Art. 77)

Right to Object

You may object to data processing based on legitimate interest or direct marketing at any time.

13. DATA RETENTION

We retain personal data only as long as necessary for:

  • Contract fulfillment
  • Legal obligations
  • Legitimate business purposes

After this period, your data will be securely deleted.

14. CONTACT

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info@rosewoodwaredrobe.com
Store Name: Rosewood Waredrobe